Proactive service for maximum availability.

Ensuring the reliability of your technical equipment begins with its reliable servicing.

Even the best equipment requires regular care. With SMARTcare, you get proactive maintenance, maximum system availability, and direct remote support. Anytime, anywhere.

A custom-tailored maintenance contract keeps your costs predictable while extending the service life of your systems. In critical situations, our experts will access your system remotely, analyze malfunctions in real time, and provide rapid solutions, thus eliminating travel costs and saving valuable time. Enjoy predictable maintenance, stable processes, and expert support, exactly when you need it.

SMARTcare: your advantages at a glance

MAINTENANCE CONTRACT:

Predictable costs, maximum transparency

You always know which services were provided and when. No surprises. This way, you stay in full control of your maintenance budget.

Higher availability through preventive maintenance: Regular maintenance reduces downtime risks and prolongs your system’s service life, thus ensuring faultless operation and safeguarding the value of your investment in the long term.

Higher availability through preventive maintenance

Regular maintenance reduces downtime risks and prolongs your system’s service life, thus ensuring faultless operation and safeguarding the value of your investment in the long term.

REMOTE SUPPORT:

Faster assistance, minimal downtime

Our experts access your systems directly, analyze problems live, and often rectify malfunctions immediately. This saves time and protects your production processes.

Efficient and global, without any travel costs

Our remote support is available worldwide: in Europe, the Americas, and in Asia. You can benefit from our expertise anytime, no matter where your production facility is located.

Contact us

Our service team provides worldwide support:

Global Support
Phone: +43 7221 74577 - 150

Mondays - Thursdays  7:00 am - 4:00 pm
Fridays 7:00 am - noon (UTC+2)

E-mail: service@elmet.com

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